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Requesting the CGRCFL's Assistance

When requesting assistance, as a general rule—

First, contact the CGRCFL to discuss the request and then based on this information, carefully complete and submit one of the following letter or forms according to the type of assistance needed:

Request Letter
The CGRCFL does not have a standard form for the request letter, rather the agency seeking assistance should generate a letter on their stationary that explains the nature of the request, e.g. an on-site analysis of digitally stored evidence or the submission of digital evidence for examination. The letter must be signed by a supervising agent/officer, and should accompany the Field Service Request Form.

Field Service Request
Requests for on-site assistance are accepted on a case-by-case basis, regardless of which law enforcement agency in the CGRCFL's service area made the request. The CGRCFL prioritizes each case according to the nature of the crime.

For assistance with a search or field examination, submit this form to the CGRCFL with a minimum of 48 hours to one week in advance. Specify whether a seizure of computers/ media or an on-site examination is required, and include a copy of the search warrant or other legal authority (e.g. consent form) that authorizes the seizure or collection of the digital evidence with the form. The CGRCFL also uses the Field Service Request form to monitor and track cases.

Please note that if a field service request is pursuant to a search warrant, a copy of the warrant must be included with the form. Likewise, if the service request is a result of a consensual search, a copy of the agency consent for search form must be included. Failure to include this documentation will more than likely cause a delay in processing the request.

**Read our new Online Case Submission Form FAQ here.**

Examination Best Practices FAQ Sheet (File information: ExaminationBestPractices.doc; 453 KB; Last Modified: 04/21/05)

Administrative Service Request
Any law enforcement agency in the CGRCFL's service area may ask the CGRCFL to conduct training for their personnel about the proper techniques to preserve computer and computer related evidence during a seizure. Simply complete this form and submit it to the CGRCFL. Upon receipt, a CGRCFL official will follow up with the requesting agency.

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